NEWS / EVENTS

PAST EVENTS & ARTICLES
Dreamforce 2019
San Francisco | Nov 19-22, 2019
FinovateFall
New York City | Sep 23-25, 2019
FinovateSpring
San Francisco | May 7-10, 2019
2019 DHS S&T Cybersecurity & Innovation Showcase
Washington D.C. | March 18-20, 2019
MAXX 2019
Spokane, WA | Oct 15-17, 2019
Briefing with US House Committee
Washington D.C. | April 2, 2019
RSA 2019
San Francisco | March 4-7, 2019
VentureTech
Plano, TX | November 13-14, 2019

We are excited to win Best of Show at VentureTech! 

 

We look forward to helping Credit Unions elevate the member experience in their Contact Center, while also enhancing security against fraudsters and social engineers.

Read the event press release here.

 

OUR PRODUCTS

ILLUMA SHIELD
TM

Built upon a solid foundation of state of the art signal processing, machine learning and artificial intelligence technologies, Illuma Shield is a real-time audio authentication platform to secure voice communications. Replacing archaic and intrusive authentication methods like PINs, passwords, and personal questions, Illuma Shield runs passively in the background and continuously analyzes the unique characteristics of the speaker's voice and calling device. This results in significantly higher authentication accuracy achieved in a fraction of the time required by traditional authentication methods

Illuma Shield achieves state of the art authentication performance with a proprietary lightweight privacy preserving implementation satisfying stringent security requirements of financial services, healthcare, and government applications. This enables the technology to scale across a range of platforms, sectors, and applications: from caller authentication in large contact centers handling thousands of simultaneous calls, to user identification in resource constrained connected devices like smartphones and smart speakers. The technology enhances security against fraudsters and social engineers, improves user experience, and reduces operating costs compared to traditional authentication methods

FOR CONTACT CENTERS

Empower your Customer Service Representatives to focus on quality customer service by leveraging Illuma Shield to handle your authentication process. Keep the bad guys out while saving minutes in Average Handle Time and elevating the customer experience. Straightforward integration into SIP based telephony systems enables quick and low cost deployment 

FOR SELF SERVICE

Give your self service channels a personal touch by recognizing your customer effortlessly with Illuma Shield. Enable transactions, customize permissions, and personalize interactions by confidently knowing who is on the other end of the line. REST API interface simplifies development and integration into IVR, web, and mobile applications

Contact us for a demo and to learn how Illuma Shield can help your organization fight fraudsters and social engineers

 

PARTNERS

i InGenius Red on Transparent 780x164.pn
ChimeSolutions.png
Five9_logo_black - reformatted.png
NWCUA-Logo-Color-Final.png
Strategic-Link-Logo.png
 

ABOUT US

BACKGROUND

Illuma Labs delivers real time voice authentication solutions for global customers. Our core technologies are the outcome of multiple Research and Development contracts with the US Department of Homeland Security Science and Technology Directorate. The founding team has decades of industry experience across research and development, software architecture, product development, marketing, and business development at Fortune 500 companies

 

LEADERSHIP

MILIND BORKAR, PH.D.
FOUNDER & CEO

Over 10 years experience in R&D, Marketing & Business Development in high tech

Extensive experience leading cross-functional teams and managing worldwide accounts

Launched 50+ products

JEREMY WHITTINGTON
CO-FOUNDER & CTO

Over 20 years experience architecting SaaS applications for Fortune 100 companies

Designed and deployed multiple systems used across a global computer security software company

Founded two technology startup ventures

 

JOIN OUR TEAM

PYTHON DEVELOPER

We are looking for a Python Developer responsible for managing the architecture and development of Python REST services and applications. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from external clients. You will also be responsible for interfacing with C/C++ libraries from Python to perform processing and analysis of external data

ENTERPRISE TELEPHONY SYSTEMS ENGINEER

We are looking for an Enterprise Telephony Systems Engineer responsible for architecting and deploying solutions into corporate environments. Your primary focus will be client-side system configurations and integrations, and ensuring high throughput and high reliability operation of end-to-end systems in mission critical environments. Experience working with Cisco, Avaya, Genesis, and other contact center telephony platforms is required

C/C++
DEVELOPER

We are looking for a C/C++ developer responsible for the development and maintenance of core libraries and applications. Your primary focus will be the implementation of compute intensive algorithms and their integration with back-end services. You will be working alongside other developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential

FULL STACK ENGINEER

We are looking for a Full Stack Engineer responsible for  driving the entire user experience: from how customers engage with our company, to how users interact with our products. We are working with the latest Amazon Web Services products, and we value clean, modular, and scalable code. You will have the opportunity to help us establish best practices from the ground up. 

 
 

CONTACT US

Please contact us for more information about Illuma Shield, as well as opportunities for partnerships and employment

Illuma Labs, Plano, TX